Our designers require 10-26 weeks to manufacturer their garments. The lead times vary by designer. Once your garment has arrived, we will call you to schedule an appointment to pick up your garment.
Due to the fact that our garments are made to order, there are no exchanges or refunds or transfers of deposits. All sales are final. If the garment balance is delinquent past 30 days beyond the 14 days after it arrives (6 weeks after dress arrives) we will add a $50 per month late payment charge, or if any dress is left unclaimed in the boutique past the wedding date on your customer profile, the merchandise becomes property of Natalie Rose Bridal and any deposits or payments are forfeited.